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Crowd listening to a speaker at a water conference.
Manage Your Team

Preparing for Industry Conferences: What to Do Before, During, and After the Event

While your success as a water lab manager relies primarily on your effectiveness as an in-house administrator of staff, supplies, ...

Jeff Rowe
| Jan 03, 2020
Laboratory technicians looking at test results.
Run Your Lab

Tips for Maintaining Productivity at Your Lab During the Holidays

Of all the challenges that come with being a water lab manager, maintaining productivity through the busy holiday season certainly ...

Jeff Rowe
| Dec 27, 2019
City street with lit trees during the holidays.
Manage Your Team

4 Tips for Achieving Work/Life Balance During the Holidays

During the holiday season, those working in water testing labs struggle as much as anyone to find a good work/life ...

Jeff Rowe
| Dec 23, 2019
Customer service representative on the phone with a customer at a water lab.
Communicate Better

Showing Customer Appreciation During the Holidays: 8 Ideas for Lab Managers

The smaller your water lab is, the easier it is for you and your staff to express customer appreciation often. ...

Diana Kightlinger
| Dec 16, 2019
Website design on a whiteboard.
Communicate Better

8 Common Water Lab Website Issues to Avoid — and How to Fix Them

Your water lab needs a strong website that exemplifies your brand, meets your audience's needs, and achieves your business goals. ...

Diana Kightlinger
| Dec 13, 2019
Cab driving down empty winter street in Manhattan.
Run Your Lab

7 Tasks to Do During Water Testing Slow Season to Prep for Next Year

The busy water testing season is behind us. During the slow season, it's tempting to sit back and relax. Sure, ...

Kelly McSweeney
| Dec 10, 2019
Business team brainstorming together.
Communicate Better

Planning a Water Lab Marketing Calendar Around Every Season: Tips for Busy Managers

This time of year, lab managers like you are juggling many responsibilities, and it's all too easy to let a ...

Kelly McSweeney
| Dec 03, 2019
Fairground with ferris wheel and carousel.
News & Research

2 Deadly Legionnaires' Disease Outbreaks at State Fairs: What We Know

Legionnaires' disease outbreaks at two state fairs in different parts of the United States infected more than 100 people and ...

Alyssa Danigelis
| Nov 27, 2019
Lab manager standing in front of a water lab.
Stay Compliant

Quality Assurance vs. Quality Control: What's the Difference?

No matter the business, all processes and operations should be guided by two core principles: accuracy and safety. Implementing quality ...

Maureen Wise
| Nov 21, 2019
Line of public water faucet taps.
News & Research

Key Legionella Regulation Takeaways From the 2019 ASDWA Guide

Legionnaires' disease continues to pose a health risk to communities. According to the Centers for Disease ...

Rachel Tracy
| Nov 19, 2019
Multi generational employees sitting around a table.
Manage Your Team

Employee Retention Tips: How to Keep 4 Generations Happy and Engaged at Your Lab

Today's water testing labs are composed of four different generations of workers. Having a diverse, multigenerational pool of employees is ...

Kelly McSweeney
| Nov 15, 2019
Manager giving employee constructive feedback in an office.
Manage Your Team

How to Provide Constructive Feedback to Your Lab Employees

Delivering constructive feedback can be daunting for anyone. Unless it comes in the form of unmitigated praise, job-related feedback can ...

Jeff Rowe
| Nov 07, 2019
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