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Manage Your Team

Tips for Conducting an Employee Review

Writing and performing an employee review is one of your most important responsibilities as a lab manager, and it's often …

Jeff Rowe
| Dec 22, 2021
Social media followers connect with their favorite sites on their phones.
Communicate Better

How to Build a Social Media Following for Your Water Lab

Does your water testing lab have a solid social media following? Social media may have started as a way for …

Kelly McSweeney
| Dec 21, 2021
A lab manager explains a new tool to a co-worker.
Manage Your Team

It Takes Leadership to Adjust to New Management

One key to good leadership is understanding how to be a good employee. That awareness is a big part of …

Jeff Rowe
| Dec 16, 2021
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Communicate Better

Help Customers Find Your Lab With Google My Business

If you want to make it easier for customers to find your water testing lab, Google is essential. And …

Kelly McSweeney
| Dec 06, 2021
A water lab manager reads to children to promote water safety education
Communicate Better

3 Creative Ways Water Professionals Are Promoting Community Engagement

Whether it's a community public education project or a simple children's book about wastewater, water management departments across the country …

Catherine Arnold
| Nov 29, 2021
A client completes a customer survey.
Communicate Better

Conducting a Customer Survey: 7 Important Factors

Staying in touch with your clients is an important part of your business. Not only does it help maintain your …

LeRoy Demarest
| Nov 26, 2021
Empty water laboratory with no employees.
Communicate Better

Smart Marketing Strategies for Success on a Tight Budget

Marketing your water lab may not be the foremost task in your mind, but as the manager of a busy …

Jeff Rowe
| Nov 23, 2021
Dry and cracked farmland due to drought and overuse.
News & Research

The Era of Water Reallocation

The U.S. is entering an era of water reallocation. As excessive groundwater pumping has produced plummeting water tables, causing wells …

Robert Glennon
| Nov 19, 2021
Wildfires burning in Oregon.
News & Research

Water Districts Repair Damaged Watersheds After Wildfires

In an era when nearly 80% of the U.S. freshwater supply begins on forested land, wildfires …

Catherine Arnold
| Nov 17, 2021
Man working at laptop holding iphone.
Run Your Lab

Cybersecurity Best Practices: How Water Labs Can Protect Themselves

As ransomware attacks threaten computers and operations across the world, water sector officials are looking for ways to support and …

Catherine Arnold
| Nov 15, 2021
A supervisor and employee conduct a performance review.
Manage Your Team

Preparing for Your Performance Review

A performance review for staff members is a familiar responsibility for any experienced lab manager, but preparing for your own …

Jeff Rowe
| Nov 12, 2021
SEO can be complicated, but learn how to make your organic search easy.
Communicate Better

Organic Search Optimization for Water Labs

Search engine optimization (SEO) can be complicated and can sometimes feel like a full-time job. Luckily, you can optimize your …

Kelly McSweeney
| Nov 10, 2021
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