The COVID-19 pandemic is sweeping the globe, shuttering many businesses in its path. Those carrying out essential functions, like your ...

Drawing on information from several reputable industry and public health organizations, we're answering some frequently asked questions about water safety ...

Concerns about natural disasters, security threats, and water contamination prompted bipartisan legislative action in the United States. Signed into law ...

Time is money. It's an old adage that you know all too well as a water lab manager. Rarely do ...

Outside of the regulated tests in your menu of offerings, your lab can choose to include additional ones for unregulated ...

Without a marketing plan to reach target customers, you lack perhaps the most important component to boosting your lab's ...

A formal annual review has long been considered the golden standard for delivering an assessment of how an employee has ...

Conflict resolution probably ranks close to the bottom of the list of a water lab manager's preferred responsibilities. After all, ...

Every business faces a dissatisfied or difficult customer at one time or another. As a lab manager, you have ...

Infectious disease experts are investigating new cases of Legionnaires' disease found at several facilities across Illinois.

Whether your customers span a small city or the entire country, three simple words should inform your water lab's marketing ...

If you've recently stepped into a higher role at the lab, or if you've been a lab manager for some ...