The COVID-19 pandemic has prompted countless offices, hotels, businesses, and facilities to close globally. Man-made water systems once used on …

The COVID-19 pandemic is sweeping the globe, shuttering many businesses in its path. Those carrying out essential functions, like your …

Drawing on information from several reputable industry and public health organizations, we're answering some frequently asked questions about water safety …

Concerns about natural disasters, security threats, and water contamination prompted bipartisan legislative action in the United States. Signed into law …

Time is money. It's an old adage that you know all too well as a water lab manager. Rarely do …

Outside of the regulated tests in your menu of offerings, your lab can choose to include additional ones for unregulated …

Without a marketing plan to reach target customers, you lack perhaps the most important component to boosting your lab's …

A formal annual review has long been considered the golden standard for delivering an assessment of how an employee has …

Conflict resolution probably ranks close to the bottom of the list of a water lab manager's preferred responsibilities. After all, …

Every business faces a dissatisfied or difficult customer at one time or another. As a lab manager, you have …

Infectious disease experts are investigating new cases of Legionnaires' disease found at several facilities across Illinois.

Whether your customers span a small city or the entire country, three simple words should inform your water lab's marketing …